Chatbot News

Key Differentiators AI & Automation

With this data, businesses can understand their customers better and take relevant actions to improve the customer experience. This in turn leads to happier customers which leads to return customers and increased loyalty and sales. This reduces the load on customer support agents, who can then take up complex queries and deliver delightful experiences. With each interaction, businesses get a treasure trove of data full of variations in intent and utterances which are used to train the AI [...]